Many companies see the introduction of a quality management system as a major step forward in controlling and improving their key processes. Other companies simply react to customer demands that their suppliers should have suitable systems. In December 2000, the ISO 9000:2000 international quality system standard series was introduced, providing guidance and new requirements for running a quality system. This briefing outlines:
- The practical benefits of using a quality system.
- How to introduce a quality system.
- How to achieve ISO 9001, the new standard against which you can be certified.
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