Poor communication is one of the most common criticisms employees have about the businesses they work for. Employees complain that managers give poor instructions, they feel uninformed about what is happening within the company and often feel that their views are unheard, unacknowledged, or even ignored. This can lead to misunderstandings, poor performance, low morale and wasted time. More seriously, poor communication could mean you breach employees' rights and break the law. This briefing looks at communication to and from employees. It covers:
- The information you must communicate.
- Preparing your message.
- How to communicate your message effectively.
- Achieving two-way communication.
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