More and more businesses are using email to improve their communications. It can be a quick, convenient and effective way of contacting both customers and other members of your team, without the disruptive effect of a phone call. But If you use email or plan to introduce it, you need to set up a clear email policy. This will help you prevent timewasting, protect the security of your systems and data and minimise the risk of legal problems. This briefing outlines:
- The key elements you need to include in your email policy.
- How to implement and enforce the policy.
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