Most businesses experience some problems getting paid on time by their customers. Good credit control helps to prevent this becoming a serious problem (see Credit control). However, there are occasions when a customer cannot, or will not, pay. To avoid a bad debt, you may need to use a third party or take legal action to recover the money you are owed. This briefing explains:
- The key issues to consider when deciding how to proceed.
- How debt collection agencies, solicitors and arbitration can help you.
- Which legal remedies might be the most appropriate.
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